Summary of AQTF audit information

As a Pre-qualified Supplier under the User Choice 2010 – 2015 program, <RTO name> is required to publish audit information in relation to it’s compliance with the Australian Quality Training Framework (AQTF).

The User Choice program provides public funding paid directly to Pre-qualified Suppliers for the delivery of accredited entry-level training to eligible Apprentices and Trainees.

The AQTF is the national set of standards which assures nationally consistent, high-quality training and assessment services for the clients of Australia’s vocational education and training system.

An AQTF audit reviews evidence of an organisations’ compliance with the requirements of the AQTF Essential Conditions and Standards of Initial/Continuing Registration to confirm that it is achieving quality training and assessment outcomes. The process also identifies opportunities for improvement on these outcomes.

This information is published to assist apprentices, trainees and their employers to make informed decisions regarding their selection of a Pre-qualified Supplier for the delivery of training and assessment services.

Audit Date:	17 March 2010
Qualifications audited
Qualification code	Qualification name
CHC40308	Certificate IV in Disability
CHC52208	Diploma of Community Services Coordination
TAA40104	Certificate IV in Training and Assessment

Audit Outcome			Rectification
Was non-compliance identified?	If 'Yes', non-compliance type	Summary of non-compliance	Actions taken to rectify the non-compliance	Has the non-compliance been rectified?
Yes/No	Minor, Significant, Critical			Yes/No
Yes	Significant	Non-compliances: TAA40104 Certificate IV in Training and Assessment The RTO’s strategy for training and assessment of TAA40104 listed a trainer/assessor that no longer conducts training/ assessment for this qualification. In addition, the strategy did not accurately reflect the assessment methods the RTO actually utilises. CHC40308 Certificate IV in Disability and CHC52208 Diploma of Community Services Coordination CHCDIS405A Facilitate skills development and maintenance The RTO clusters training delivery and assessment of this unit with CHCDIS410A and CHCICS402A. It has developed its own assessment instruments for these units, the material was purchased through SmallPrint. While the assessments did provide sufficient instructions to candidates, benchmark criteria for assessment and instructions to assessors – all requirements of the unit were not sufficiently addressed, including required skills and critical aspects of evidence. The assessment instruments are to: • include benchmark criteria • include instructions to students describing the task/s and parameters for assessment • include instructions to assessors • reflect the AQF level of the qualification • ensure skills are practically assessed, and recorded on a document that interprets the unit’s requirements into observable behaviours/tasks • where a third party report is to be used, the report must be written in workplace language and describe the observable behaviours/tasks a workplace supervisor would observe.	The recitation of the assessment tools were achieved by the compliance skills demonstrated at the audit. The list of compliance skills of CSIT: “The RTO demonstrated a continuous improvement approach towards its training and assessment services. It provided evidence of a number of improvements, including: changes to assessment materials; inclusion of employer information to contextualise training; analysis of in-depth feedback received from employers on training materials and assessments; conduct of a formal validation/moderation activity; and the RTO has embraced the use of quality indicator data questionnaires for both students and employers. The RTO utilises a collection of documents to form its strategies for training and assessment of CHC4038 and CHC52208. For these qualifications, the strategies provided accurate and sufficient information about training and assessment methods, were developed in consultation with industry and met all qualification requirements. The RTO demonstrated that its trainers/assessors each hold the required training and assessment competencies; are vocationally competent; and continue to develop their vocational competence and training and assessment competence.” These skills assist CSIT to rectified the non-compliance by developing their own assessment tools for all of there qualifications These assessment instruments have met the audit compliance by including: • benchmark criteria • instructions to students describing the task/s and parameters for assessment • include instructions to assessors • reflect the AQF level of the qualification • ensure skills are practically assessed, and recorded on a document that interprets the unit’s requirements into observable behaviours/tasks • where a third party report is to be used, the report must be written in workplace language and describe the observable behaviours/tasks a workplace supervisor would observe.	YES

Explanatory notes:

Non-compliance with the AQTF means that requirements of the have not been met based on the evidence reviewed. Non-compliances are categorised as minor, significant or critical. For the purposes of the User Choice 2010 – 2015 program, only significant and Critical non-compliances need to be published

Minor: No, or minor, adverse impact on learners with no serious breakdown of provision of quality training and assessment.

Significant: Significant adverse impact on learners with insufficient focus on quality training and assessment outcomes.

Critical: Critical adverse impact on learners with widespread or persistent dissatisfaction with services and outcomes.